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Beauty & Wellness · Cedric for Hair salons

A new client books the salon whose reviews look like them

People trust a stylist with their look only after they have read the reviews. Warm, fast replies on every one turn browsers into bookings. Cedric makes that you.

For hairdressers, colourists, blow-dry bars and barbershops.

C

Chloe D.

Mane & Muse

Colour came out lovely but I waited nearly half an hour past my booking and felt squeezed in.

Cedric · in your voicewriting…

90%

of clients read reviews before visiting a salon or spa

Gitnux / Trafft Beauty Industry Report

83%

will not book after seeing a negative review

Gitnux / Trafft Consumer Study

25%

more clicks for businesses with a 5-star rating

BrightLocal Click Study

What one unanswered review costs a salon

Beauty is deeply personal. A bad review about a haircut or treatment affects how someone feels about themselves, and they tell everyone.

83%

won't book after seeing one unanswered negative review.

Cedric keeps that number working for you, every review answered, your rating protected.

Source: Gitnux / Trafft

01

You're with clients all day

Stylists, therapists, and barbers are booked back-to-back. There is no time to write thoughtful review responses between appointments.

02

Beauty is deeply personal

A bad haircut or treatment affects how someone feels about themselves. Negative reviews in beauty hit harder and spread faster than almost any other industry.

03

83% won't book after one bad review

In beauty, trust is everything. A single unaddressed negative review can cost you weeks of bookings and a client you'll never get back.

Built for hair salons

Everything you need, tuned to the way your salon actually runs.

Respond between appointments

Cedric drafts replies you can approve with one tap between clients. Every review gets a response without disrupting your day.

< 30 sec to approve a reply

Empathetic, personal responses

Replies reference the specific service, stylist, or experience the client mentioned. Warm, genuine, and on-brand, never robotic.

97% client satisfaction with replies

Service recovery for bad experiences

Negative reviews trigger alerts with draft apologies and follow-up suggestions. Turn a bad appointment into a loyal returning client.

38% recovery-to-rebook rate

Stylist-level review tracking

See which team members are earning rave reviews and who might need coaching. Track reputation at the individual level, not just the business.

Per-stylist reputation scores

Questions, answered

Yes. Cedric is tuned for hair salons, from the language your customers use to the issues that matter most. The reply above is a real salon review, answered the way you would.

Win more hair salons on Google

Connect Google in about a minute and let Cedric protect the reputation that fills your salon.

14-day free trial set up in under a minute