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Cedric for Healthcare

Patients trust reviews as much as referrals

94% of patients check Google before booking. Cedric responds professionally, without ever risking patient privacy.

For GPs, dentists, physios, specialists, and all healthcare providers.

K

Karen W.

Bayside Dental

Booked an appointment 3 weeks ago and they cancelled on me the day before with no alternative offered. Very disappointing.

Cedric · in your voicewriting…

94%

of patients use online reviews to evaluate providers

RepuGen 2025 Healthcare Review Survey

83%

of patients insist on a 4+ star rating before booking

RepuGen Patient Trust Report

75%

of patients say the provider's response matters most

Software Advice Patient Sentiment Study

The cost of silence in healthcare

Patients now choose providers based on Google reviews more often than GP referrals. Your online reputation directly impacts patient acquisition.

94%

of patients use reviews to evaluate providers.

Cedric keeps that number at zero, every review answered, your rating protected.

Source: RepuGen 2025

01

Reviews now outweigh referrals

More patients choose providers based on Google reviews than GP referrals. Your online reputation is your most powerful patient acquisition channel.

02

Compliance makes responding harder

Healthcare providers must never disclose patient information in public replies. Generic responses feel cold, but specific ones risk compliance violations.

03

Reception staff don't have time

Receptionists and practice managers are stretched thin. Review responses become an afterthought, and that afterthought costs you patients.

Built for healthcare

Everything you need, tuned to the way your healthcare business actually runs.

Privacy-safe response drafting

Cedric crafts empathetic, professional responses that never reference specific patient details, treatments, or health information. Compliance-safe by design.

0 privacy violations in 50K+ replies

Compassionate tone matching

Replies are warm and caring, matching the trust patients expect from healthcare. No corporate-sounding templates, every response feels human.

4.8/5 patient sentiment score

Negative review escalation

Complaints are flagged to practice managers with suggested follow-up steps. Protect your reputation before it spirals into a pattern.

< 15 min escalation time

Multi-practitioner reputation tracking

Track reviews and sentiment by practitioner, department, or clinic. Identify who's earning rave reviews and where patient experience needs attention.

Per-practitioner analytics

Specialised for you

Tuned to your corner of healthcare

Questions, answered

Yes. Cedric is tuned for healthcare, from the language your customers use to the issues that matter most in your trade. The reply above is a real healthcare review, answered the way you would.

Book more patients

Connect Google in about a minute and let Cedric protect your reputation while you run your healthcare business.

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