Patients trust reviews as much as referrals
94% of patients use online reviews when choosing a healthcare provider. Cedric helps clinics, dental practices, physiotherapists, and specialists respond professionally, protect patient trust, and maintain the reputation your care deserves.
Every healthcare business deserves strong reputation management
GPs & Family Medicine
General practitioners, family clinics, and medical centres
Dental Practices
General dentistry, cosmetic, orthodontics, and oral surgery
Physiotherapy
Sports physio, rehabilitation, and musculoskeletal care
Optometry
Eye exams, prescriptions, and optical dispensing
Chiropractic
Spinal adjustments and musculoskeletal treatment
Psychology & Counselling
Mental health services, therapy, and counselling
Veterinary Clinics
Animal hospitals, vet clinics, and pet care
Pharmacies
Community pharmacies and compounding services
Specialist Clinics
Dermatology, cardiology, ENT, and specialist practices
Allied Health
Podiatry, dietetics, speech pathology, and occupational therapy
of patients use online reviews to evaluate providers
Source: RepuGen 2025 Healthcare Review Survey
of patients insist on a 4+ star rating before booking
Source: RepuGen Patient Trust Report
of patients say the provider's response matters most
Source: Software Advice Patient Sentiment Study
What happens when you ignore reviews
Patient reviews influence clinical choice
More patients now choose providers based on Google reviews than GP referrals. Your online reputation directly impacts patient acquisition.
Compliance makes responding harder
Healthcare providers must never disclose patient information in public replies. Generic responses feel cold, but specific ones risk compliance violations.
Staff do not have time for review management
Receptionists and practice managers are stretched thin. Review responses become an afterthought.
Built for healthcare
Privacy-aware response drafting
Cedric crafts empathetic, professional responses that never reference specific patient details, treatments, or health information.
Compassionate tone matching
Replies are warm and caring, matching the trust patients expect from healthcare. No corporate-sounding templates.
Negative review escalation
Complaints are flagged to practice managers with suggested follow-up steps. Protect your reputation before it spirals.
Complete reputation platform
Click any feature to learn more about how it works.
Industry reports for healthcare businesses
In-depth reports on reputation management for your specific business type. Real data, real insights, zero fluff.
Cedric works across every industry
Build the trust your patients deserve
Join healthcare providers strengthening their credibility with Cedric.