Your reputation fills your appointment book
90% of clients read reviews before booking a beauty appointment. One bad review can empty your chair for weeks. Cedric protects your reputation so you can focus on your craft, whether you are a salon, spa, barbershop, or skin clinic.
Every beauty & wellness business deserves strong reputation management
Hair Salons
Hairdressing, colour, and styling services
Nail Salons
Manicures, pedicures, and nail art
Barbershops
Traditional and modern barbering services
Day Spas
Massage, facials, body treatments, and relaxation
Skin Clinics
Facials, peels, laser treatments, and dermal therapies
Tattoo Studios
Tattoo artistry and body modification
Massage Therapy
Remedial, sports, and relaxation massage
Cosmetic Clinics
Injectables, cosmetic procedures, and aesthetic treatments
of clients read reviews before visiting a salon or spa
Source: Gitnux / Trafft Beauty Industry Report
will not book after seeing a negative review
Source: Gitnux / Trafft Consumer Study
more clicks for businesses with a 5-star rating
Source: BrightLocal Click Study
What happens when you ignore reviews
You are with clients all day
Stylists, therapists, and barbers are booked back-to-back. There is no time to write thoughtful review responses between appointments.
Beauty is deeply personal
A bad haircut or treatment affects how someone feels about themselves. Negative reviews in beauty hit harder and spread faster.
83% will not book after one bad review
In beauty, trust is everything. A single unaddressed negative review can cost you weeks of bookings.
Built for beauty & wellness
Respond between appointments
Cedric drafts replies you can approve with one tap between clients. Every review gets a response without disrupting your day.
Empathetic, personal responses
Replies reference the specific service, stylist, or experience. Warm, genuine, and on-brand, never robotic.
Service recovery for bad experiences
Negative reviews trigger alerts with draft apologies and follow-up suggestions. Turn a bad appointment into a loyal client.
Complete reputation platform
Click any feature to learn more about how it works.
Industry reports for beauty & wellness businesses
In-depth reports on reputation management for your specific business type. Real data, real insights, zero fluff.
Cedric works across every industry
Fill your chair with a stronger reputation
Join beauty professionals protecting their credibility with Cedric.