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Cedric for Beauty & Wellness

Your reputation should be as polished as your work

Clients share their experience before they've left the car park. Cedric makes sure your response is waiting.

For hair salons, nail salons, spas, barbershops, and skin clinics.

T

Tara S.

Luxe Hair Studio

Asked for a trim and ended up losing 3 inches. Stylist didn’t check in during the cut. Really upset about this.

Cedric · in your voicewriting…

90%

of clients read reviews before visiting a salon or spa

Gitnux / Trafft Beauty Industry Report

83%

will not book after seeing a negative review

Gitnux / Trafft Consumer Study

25%

more clicks for businesses with a 5-star rating

BrightLocal Click Study

What one unanswered review costs a salon

Beauty is deeply personal. A bad review about a haircut or treatment affects how someone feels about themselves, and they tell everyone.

83%

won't book after seeing one unanswered negative review.

Cedric keeps that number at zero, every review answered, your rating protected.

Source: Gitnux / Trafft

01

You're with clients all day

Stylists, therapists, and barbers are booked back-to-back. There is no time to write thoughtful review responses between appointments.

02

Beauty is deeply personal

A bad haircut or treatment affects how someone feels about themselves. Negative reviews in beauty hit harder and spread faster than almost any other industry.

03

83% won't book after one bad review

In beauty, trust is everything. A single unaddressed negative review can cost you weeks of bookings and a client you'll never get back.

Built for beauty & wellness

Everything you need, tuned to the way your beauty & wellness business actually runs.

Respond between appointments

Cedric drafts replies you can approve with one tap between clients. Every review gets a response without disrupting your day.

< 30 sec to approve a reply

Empathetic, personal responses

Replies reference the specific service, stylist, or experience the client mentioned. Warm, genuine, and on-brand, never robotic.

97% client satisfaction with replies

Service recovery for bad experiences

Negative reviews trigger alerts with draft apologies and follow-up suggestions. Turn a bad appointment into a loyal returning client.

38% recovery-to-rebook rate

Stylist-level review tracking

See which team members are earning rave reviews and who might need coaching. Track reputation at the individual level, not just the business.

Per-stylist reputation scores

Specialised for you

Tuned to your corner of beauty & wellness

Questions, answered

Yes. Cedric is tuned for beauty & wellness, from the language your customers use to the issues that matter most in your trade. The reply above is a real beauty & wellness review, answered the way you would.

Book more clients

Connect Google in about a minute and let Cedric protect your reputation while you run your beauty & wellness business.

14-day free trial set up in under a minute