Cedric for Beauty & Wellness
Your reputation should be as polished as your work
Clients share their experience before they've left the car park. Cedric makes sure your response is waiting.
For hair salons, nail salons, spas, barbershops, and skin clinics.
Tara S.
Luxe Hair Studio
Asked for a trim and ended up losing 3 inches. Stylist didn’t check in during the cut. Really upset about this.
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90%
of clients read reviews before visiting a salon or spa
Gitnux / Trafft Beauty Industry Report
83%
will not book after seeing a negative review
Gitnux / Trafft Consumer Study
25%
more clicks for businesses with a 5-star rating
BrightLocal Click Study
What one unanswered review costs a salon
Beauty is deeply personal. A bad review about a haircut or treatment affects how someone feels about themselves, and they tell everyone.
83%
won't book after seeing one unanswered negative review.
Cedric keeps that number at zero, every review answered, your rating protected.
Source: Gitnux / Trafft
01
You're with clients all day
Stylists, therapists, and barbers are booked back-to-back. There is no time to write thoughtful review responses between appointments.
02
Beauty is deeply personal
A bad haircut or treatment affects how someone feels about themselves. Negative reviews in beauty hit harder and spread faster than almost any other industry.
03
83% won't book after one bad review
In beauty, trust is everything. A single unaddressed negative review can cost you weeks of bookings and a client you'll never get back.
Built for beauty & wellness
Everything you need, tuned to the way your beauty & wellness business actually runs.
Respond between appointments
Cedric drafts replies you can approve with one tap between clients. Every review gets a response without disrupting your day.
< 30 sec to approve a reply
Empathetic, personal responses
Replies reference the specific service, stylist, or experience the client mentioned. Warm, genuine, and on-brand, never robotic.
97% client satisfaction with replies
Service recovery for bad experiences
Negative reviews trigger alerts with draft apologies and follow-up suggestions. Turn a bad appointment into a loyal returning client.
38% recovery-to-rebook rate
Stylist-level review tracking
See which team members are earning rave reviews and who might need coaching. Track reputation at the individual level, not just the business.
Per-stylist reputation scores
Specialised for you
Tuned to your corner of beauty & wellness
Questions, answered
Book more clients
Connect Google in about a minute and let Cedric protect your reputation while you run your beauty & wellness business.
14-day free trial set up in under a minute