An AI reputation employee, for an hour’s wage
The full toolkit, on every plan.
A$19 a month for one location, A$10 for each one after. You pay for the size of your business, not a feature checklist.
Every plan runs the whole product. You are choosing scale.
Starter
Everything, for a single location.
billed monthly
Start free trial1 location
- Team seats2
- Reviews / month75
- Competitors tracked2
- Voice reviews / month50
- SupportEmail
Pro
From two locations up to twelve, billed per location.
$14.50 per location
Start free trialCross-location reporting included
- Team seats10
- Reviews / month200
- Competitors tracked5
- Voice reviews / month150
- Support + SLAPriority · 24h
Enterprise
Beyond 12 locations, custom SLA, governance.
Contact sales
Talk to salesUnlimited locations
Custom pricing
- Team seatsCustom
- Reviews / monthCustom
- Competitors trackedCustom
- Voice reviews / monthCustom
- Support + SLADedicated CSM
Everything Cedric does
AI replies, Autopilot, campaigns, voice capture, competitor intel, GBP health and the full analytics suite are on every plan, Starter included. What the higher tiers add is scale, plus the controls that only start to matter once you run several locations.
Pro adds role-based access, per-location overrides, bulk invite links, priority support and an SLA. The cross-location suite — compare view, cross-location AI insights and HQ template propagation — is not a tier: it switches on at your second location.
Works with the tools you already use
Included on every plan. Cedric reads and replies on Google, and connects to your booking, POS, payments and CRM tools to turn the customers you already have into fresh reviews.
Google Business Profile
Reviews sync in, replies post out
Bring your customers in, automatically
Your customers are already in your calendar, till and CRM. Cedric syncs them into your contacts and invites them to leave a Google review, with unsubscribe and suppression handled for you.
Compare two plansCompare every plan
20 things change moving from Starter to Pro.
The other 35 of 55 rows are identical between them.
| Compare plans | Starter | Pro | Enterprise |
|---|---|---|---|
| Scale | |||
| Locations included | 1 | 2 | Custom |
| Location cap | 1 | 12 | Custom |
| Extra location (per month / per year) | n/a | $10 / $100 | Custom |
| Team seats | 2 | 10 | Custom |
| Reviews / month (at included locations) | 75 | 200 | Custom |
| Reviews / month (at location cap) | 75 | 1,200 | Custom |
| Google sync cadence | 4 hours | 2 hours | Custom |
| Replies & automation | |||
| AI replies in your brand voice | Included | Included | Included |
| Voice fingerprint learned from your approvals | Included | Included | Included |
| Reply-quality coach as you edit | Included | Included | Included |
| Reply templates & variables | Included | Included | Included |
| Tone presets | 2 | 5 | Custom |
| Autopilot auto-posting | Included | Included | Included |
| Business-hours posting rules | Included | Included | Included |
| Approval chains | Included | Included | Included |
| Escalation workflows | Included | Included | Included |
| Custom alert rules | Included | Included | Included |
| Unified inbox across locations | Included | Included | Included |
| Getting more reviews | |||
| Review-request email campaigns | Included | Included | Included |
| Always-on request automations | Included | Included | Included |
| Voice-to-review by QR code & email | Included | Included | Included |
| Voice reviews / location / month | 50 | 75 | Custom |
| Review-request emails / location / month | 400 | 1,000 | Custom |
| Contact import (CSV & paste) | Included | Included | Included |
| POS, CRM & booking connectors | Included | Included | Included |
| Unsubscribe & suppression handling | Included | Included | Included |
| Google Business Profile | |||
| Profile health score & fixes | Included | Included | Included |
| AI-drafted Google posts | Included | Included | Included |
| Recurring post automations | Included | Included | Included |
| Photo & category management | Included | Included | Included |
| Intelligence & analytics | |||
| Cedric Score & factor breakdown | Included | Included | Included |
| Topic extraction & sentiment | Included | Included | Included |
| AI Insights | Included | Included | Included |
| Analytics Canvas — ask in plain language | Included | Included | Included |
| Daily AI briefing | Included | Included | Included |
| Response-impact analytics | Included | Included | Included |
| Competitor tracking & benchmarking | Included | Included | Included |
| Competitors tracked | 2 | 5 | Custom |
| Weekly briefing email | Included | Included | Included |
| Scheduled PDF reports | Included | Included | Included |
| White-label reports | Not included | Not included | Included |
| Multiple locations | |||
| Per-location scoping & switcher | Included | Included | Included |
| Location policy overrides | Not included | Included | Included |
| Cross-location compare view | — | From your 2nd location | Yes |
| Cross-location AI insights | — | From your 2nd location | Yes |
| HQ templates & localisation | — | From your 2nd location | Yes |
| Team, security & platform | |||
| Per-member location permissions | Not included | Included | Included |
| Bulk invite links | Not included | Included | Included |
| Audit log | Included | Included | Included |
| Audit log retention | 30 days | 1 year | Custom |
| Two-factor auth & trusted devices | Included | Included | Included |
| Data export (reviews, contacts, audit log) | Included | Included | Included |
| API keys & outbound webhooks | Included | Included | Included |
| Support | |||
| Support | Priority | Dedicated CSM | |
| Response SLA | n/a | 24h | Custom |
Questions
Is there a free trial?
Yes, every plan starts with a 14-day free trial. Cancel anytime before it ends and you will not be charged.
What counts as a location?
One Google Business Profile is one location. A single shopfront with one Google listing is one location, even if it sells many things. Two branches with two listings are two locations.
Do extra locations cost more?
Yes, but the price per location keeps falling. Pro includes 2 locations and adds more at $10 each. Because the base is spread across every location you run, the cost per location drops every time you add one — from $19 at a single site to under $11 at 12.
How much does annual billing save?
Two months free. The yearly price is ten times the monthly price on every plan and at every location count, so you can check it in your head. You can switch between monthly and annual at any time from the billing portal.
What happens if I exceed my review cap?
Review capture never pauses. We keep ingesting every review for your record. Only the AI processing (auto-replies and topic extraction) pauses, with a clear in-app upgrade prompt. You never lose data, only the AI value-add.
How does my review quota scale with locations?
Your monthly review-processing quota is your plan's per-location quota (Starter 75, Pro 100 reviews) times the number of locations you run, with a floor at the locations your plan includes — so you always get your included locations' worth, even before you connect them all. Pro starts at 200 (2 included locations × 100) and scales to 1,200 at its 12-location cap.
Why is Pro capped at 12 locations?
It is not a capability limit — nothing switches off. Past 12 locations we would rather talk to you first, because estates that size usually want onboarding help, custom terms or a specific SLA, and those are worth getting right before you buy. The cross-location features (compare view, cross-location AI insights, HQ template propagation) are not gated at all: they appear as soon as you connect a second location.
Can I switch plans mid-cycle?
Yes. Upgrades take effect immediately and you only pay the prorated difference. Downgrades apply at your next renewal.
Is there a setup fee or a lock-in contract?
Neither. There is no setup fee and no lock-in. Pay monthly and cancel anytime, or save with annual billing. You are in control from the billing portal.
What if I cancel an annual plan partway through?
You keep full access until the end of the 12 months you have already paid for, then the plan simply stops renewing. Because annual plans are paid upfront, the unused part of the term is not refunded for a change of mind. The 14-day free trial is there so you can be sure Cedric is right for you before you pay, and your rights under Australian Consumer Law always apply if we ever fail to deliver.
What happens to my data if I cancel?
It stays yours. Disconnect Google in one click and the token is revoked with Google on the spot. Ask us to close your workspace and we delete your data. Nothing is held hostage.