
Simple plans. Strong guardrails.
Cedric is approve-first by default. Autopilot auto-posts responses directly to Google, within your rules. Your reputation, your control.
30-day free trial on all plans· Cancel anytime during trial· Cancel monthly anytime
Starter
Everything you need to manage your reputation at a single location.
Billed annually
What's included
- AI-powered replies crafted in your brand voice
- Real-time review monitoring with instant alerts
- Topic extraction & sentiment analysis on every review
- Templates & approval workflows for consistent responses
- Smart escalation for negative reviews & sensitive keywords
- Guided Autopilot with configurable rules
- AI Insights — ask questions about your reviews
- Response impact analytics to measure what works
- 2 review generation campaigns
Guardrails
- Approve-first by default — nothing posts without your OK
- Autopilot rules by rating, keywords & business hours
- Full audit trail on every action
Support
- Priority email support
- Getting started guide
Pro
For growing businesses that need more locations, deeper automation, and advanced analytics.
Billed annually
What's included
- Everything in Starter, plus:
- Up to 5 Google Business Profile locations
- 10 team members with role-based access
- Up to 20 review generation campaigns
- 5 custom tone presets for different contexts
- 10 automation workflows
- Competitor benchmarking
- Voice intelligence & fingerprint dashboard
- Cross-location reporting & benchmarking
- GBP health audit module
- Pipeline attribution analytics
- Custom routing rules
- SLA compliance tracking
Guardrails
- All Starter guardrails, plus:
- Advanced escalation workflows with custom routing
- Per-location tone & policy overrides
- Cross-location governance controls
- Role-based access & permissions
Support
- Priority email with SLA
- Dedicated onboarding & training
Built for multi-location brands
Full visibility and control across every location, managed from one dashboard with dedicated support.
Enterprise
Full visibility and control across every location — managed from one dashboard.
pricing scales with your footprint
What's included
- Everything in Pro, plus:
- Cross-location reporting & benchmarking
- HQ templates with local overrides
- Role-based permissions & team assignments
- Configurable alert routing
- Unlimited review campaigns & workflows
- White-label reports
Governance
- Brand-wide response policies
- Per-location rules & escalation paths
- Full audit trail on every action with SLA
Support
- Dedicated account manager with SLA
- Hands-on implementation & onboarding
AI-powered responses
Cedric reads each review, understands the context and sentiment, then drafts a unique response in your brand voice, referencing specific details the reviewer mentioned.
“Waited 40 minutes, very disappointed with the service.”
“Hi James, thank you for letting us know. We sincerely apologise for the long wait…”
Guided Autopilot
When enabled, Cedric auto-posts AI-crafted responses directly to Google on your behalf. Set star thresholds, keyword filters, and tone constraints. Approve-first is always the default.
Real-time monitoring
Every new review is detected the moment it appears. Get instant alerts via email or in-app.
Topic extraction
AI automatically identifies key themes in every review and tracks trends across topics.
Smart escalation
Low-star reviews and sensitive keywords trigger automatic escalation with draft responses.
Full audit trails
Every response, edit, and approval is logged with timestamps and user details.
Response impact analytics
Measure how your responses affect your average rating and track reply rate benchmarks.
Multi-location support
Manage reviews across all your locations from a single dashboard with location-level controls.
Compare plans
Find the right fit for your team.
Frequently asked questions
Everything you need to know about protecting your reputation.
Ready to protect your reputation?
Get started with Cedric and experience intelligent reputation management built for your business.
30-day free trial·OAuth only, no passwords stored·Cancel monthly anytime