Cedric EnterpriseReputation management at scale
Managing reviews across 5, 50, or 500 locations is impossible without the right platform. Cedric gives you HQ oversight with local authenticity, protecting your brand at every touchpoint.
Personalised demo
See Cedric configured for your specific industry and locations
Custom pricing
Pricing that scales with your number of locations and needs
Implementation support
Dedicated onboarding to get all locations live and configured
Book a demo
We'll get back to you within 24 hours with a tailored proposal.
say branch-level reviews affect overall brand perception
Source: BrightLocal
increase in conversions when businesses respond to reviews
Source: Reputation.com
customer loss from a single negative review on page 1
Source: Moz Research
The multi-location challenge
Brand inconsistency
Without centralised controls, each manager responds differently. Some don't respond at all. Brand voice disappears.
Zero HQ visibility
Head office has no idea which locations are responding, which are ignoring reviews, or which have trending complaints.
One location tanks the brand
91% of consumers say a negative experience at one branch affects their perception of the entire brand.
Everything multi-location brands need
Cedric is designed from the ground up for organisations managing reputation across multiple locations.
HQ templates with local personalisation
Set brand guidelines centrally. Cedric personalises each response with location-specific details while maintaining your brand voice.
Cross-location reporting
See response rates, rating trends, and flagged issues across all locations at a glance. Identify underperforming locations instantly.
Role-based access & governance
Control who can approve, edit, or publish replies at each location. Full audit trails for compliance and accountability.
Escalation routing & policies
Route reviews by rating, keyword, or location. Set custom escalation workflows so the right person handles the right issues.
Custom implementation
Dedicated implementation support to configure Cedric for your specific organisational structure, brand guidelines, and approval flows.
Dedicated support & SLA
Named account manager, priority support queue, and guaranteed response times. Your reputation is too important to wait.
Built for organisations that take security seriously
Your brand reputation is a strategic asset. Cedric protects it with enterprise-grade security and governance controls.
Ready to protect your brand at scale?
Talk to our team about enterprise-grade reputation management for your organisation.