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Cedric for Retail

Every review is a storefront window

82% of shoppers check Google before walking in. Your reviews are your most visible display.

For boutiques, home stores, electronics, pet stores, and all retail.

G

Gary T.

The Plant Corner

Bought a fiddle leaf fig for $89 and it was dead within a week. Brought it back and was told it was my fault. No refund. Won’t be back.

Cedric · in your voicewriting…

270%

greater purchase likelihood with 5 or more reviews

Spiegel Research Center, Northwestern

380%

increase for higher-priced items with reviews

Spiegel Research Center, Northwestern

94%

say a negative review convinced them to avoid a business

ReviewTrackers 2024 Consumer Report

Your digital storefront is always open

Shoppers Google you before they walk in. Your reviews are the first thing they see, and they decide in seconds whether to visit.

82%

check Google reviews before visiting a store.

Cedric keeps that number at zero, every review answered, your rating protected.

Source: BrightLocal 2024

01

82% check Google before walking in

Your physical storefront matters, but your digital one matters more. Shoppers check reviews, look at photos, and read responses before they ever step through your door.

02

Retail reviews are product AND experience

Unlike services, retail reviews cover both your products and the shopping experience. You need to respond to both, and each requires a different tone.

03

Seasonal pressure amplifies review impact

During peak seasons (Christmas, sales events), review volume spikes and negative reviews have outsized impact on the customers you're trying to attract.

Built for retail

Everything you need, tuned to the way your retail business actually runs.

Turn reviews into foot traffic

Every responded review is a signal to browsers that your store is active, attentive, and worth the visit. Cedric makes sure every review gets a reply.

19% increase in store visits

Product feedback intelligence

Cedric flags recurring product mentions and feedback themes, giving you actionable insights about what customers love and what they're asking for.

Auto-tagged product mentions

Seasonal review management

During peak trading periods, Cedric handles the spike in review volume so your team can focus on customers in-store.

Handles 5x volume spikes

Post-purchase review campaigns

Automatically request reviews after a purchase with customisable timing and messaging. Catch customers while the experience is fresh.

2.8x more reviews collected

Questions, answered

Yes. Cedric is tuned for retail, from the language your customers use to the issues that matter most in your trade. The reply above is a real retail review, answered the way you would.

Bring more foot traffic

Connect Google in about a minute and let Cedric protect your reputation while you run your retail business.

14-day free trial set up in under a minute