Consistent reputation across every location
Managing reviews across 5, 50, or 500 locations is impossible without automation. Cedric gives you head office oversight with local authenticity, protecting your brand at every touchpoint.
Every multi-location business deserves strong reputation management
Franchises
Franchise networks with brand consistency requirements
Retail Chains
Multi-store retail operations across regions
Restaurant Groups
Multi-venue hospitality brands and food groups
Service Networks
Multi-branch trade, cleaning, or services businesses
Dealership Groups
Multi-brand and multi-location automotive dealerships
Healthcare Groups
Multi-clinic healthcare and dental networks
say branch-level reviews affect overall brand perception
Source: BrightLocal Multi-Location Study
increase in conversions when businesses respond to reviews
Source: Reputation.com Industry Report
customer loss from a single negative review on page one
Source: Moz / BrightLocal Research
What happens when you ignore reviews
One bad location tanks the whole brand
91% of consumers say a negative experience at one branch affects their perception of the entire brand.
Inconsistent responses across locations
Without centralised controls, each manager responds differently. Some do not respond at all. Brand voice disappears.
No visibility into location performance
Head office has no idea which locations are responding, which are ignoring reviews, or which have trending complaints.
Built for multi-location
HQ templates with local personalisation
Set brand guidelines and tone at head office. Cedric personalises each response with location-specific details.
Cross-location reporting
Dashboard showing response rates, rating trends, and flagged issues across all locations at a glance.
Role-based access and governance
Control who can approve, edit, or publish replies at each location. Full audit trails for compliance.
Complete reputation platform
Click any feature to learn more about how it works.
Industry reports for multi-location businesses
In-depth reports on reputation management for your specific business type. Real data, real insights, zero fluff.
Cedric works across every industry
Protect your brand across every location
Join multi-location brands using Cedric for consistent reputation management.