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Cedric for Multi-Location

One brand voice. Every location. Every review.

Managing reviews across locations without a system means inconsistency, missed reviews, and brand damage at scale.

For franchises, chains, multi-site businesses, and growing brands.

T

Tom R.

FreshFit Gym, Carlton

Equipment is great but the Carlton location always seems understaffed compared to the Richmond one.

Cedric · in your voicewriting…

91%

say branch-level reviews affect overall brand perception

BrightLocal Multi-Location Study

80%

increase in conversions when businesses respond to reviews

Reputation.com Industry Report

22%

customer loss from a single negative review on page one

Moz / BrightLocal Research

The hidden cost of multi-location chaos

Each location generates its own reviews, its own complaints, its own reputation, and without a unified system, brand damage compounds silently.

3.2x

more likely to miss reviews across 5+ locations.

Cedric keeps that number at zero, every review answered, your rating protected.

Source: ReviewTrackers

01

Inconsistency erodes brand trust

When one location responds warmly and another doesn't respond at all, customers see a fragmented brand. Consistency across locations is non-negotiable.

02

Reviews fall through the cracks at scale

With 5+ locations, the sheer volume of reviews makes manual management impossible. The average multi-location business misses 40% of reviews.

03

No visibility into location-level performance

Without centralised analytics, you can't see which locations are thriving and which are silently bleeding reputation.

Built for multi-location

Everything you need, tuned to the way your multi-location business actually runs.

Centralised dashboard, local accountability

See every review across every location in one place. Drill down by location, flag underperformers, and ensure consistent brand voice everywhere.

All locations in one view

One brand voice, auto-applied

Cedric learns your brand voice once and applies it across all locations, so every response sounds like it came from HQ, even when it didn't.

98% brand consistency score

Location-level analytics and alerts

Track rating trends per location, get alerts when any site drops below threshold, and generate reports for franchise owners or area managers.

Real-time per-location tracking

Franchise-ready reporting

Generate branded reputation reports per location, region, or franchise owner. Show exactly who's performing and where the brand needs attention.

One-click stakeholder reports

Questions, answered

Yes. Cedric is tuned for multi-location, from the language your customers use to the issues that matter most in your trade. The reply above is a real multi-location review, answered the way you would.

Unify your reputation

Connect Google in about a minute and let Cedric protect your reputation while you run your multi-location business.

14-day free trial set up in under a minute