Hospitality · Cedric for Restaurants
A half-star decides whether tonight's table is yours
Diners compare three restaurants on Google before they book. The one that answers every review, warmly and fast, is the one that fills its tables. Cedric makes that you.
For fine dining, bistros, family restaurants and everything in between.
Sarah M.
The Golden Vine
Food was good but waited 40 minutes for mains on a Friday night. No apology from staff.
▍
5-9%
revenue increase per one-star improvement on review platforms
Harvard Business School (Michael Luca)
98%
of consumers read online reviews for local businesses
BrightLocal 2024 Consumer Survey
33%
of diners will not eat somewhere rated below 4 stars
ReviewTrackers Hospitality Report
What silence costs a hospitality business
Every hour a negative review sits unanswered, potential guests are reading it and choosing somewhere else.
$4,200
monthly revenue at risk per half-star drop.
Cedric keeps that number working for you, every review answered, your rating protected.
Source: Harvard Business School
01
Unanswered reviews drive guests away
88% of consumers say they'd choose a venue that responds to all reviews over one that doesn't. Your silence tells guests you don't care.
02
A single half-star drop hits thousands
Harvard research shows a half-star decline correlates with a 5-9% revenue drop. For a venue doing $50K/month, that's $2,500-$4,500 lost.
03
Your team is too busy during service
During peak hours, review management falls to the bottom of the list. Inconsistency across shifts damages perception over time.
Built for restaurants
Everything you need, tuned to the way your restaurant actually runs.
Real-time review alerts during service
Get notified the moment a review appears, whether it's a glowing five stars or a complaint that needs attention before the next seating.
< 2 min average alert time
On-brand responses in your venue's voice
Cedric crafts warm, personalised replies that reference what the guest actually said, matching your venue's tone and personality.
93% brand-voice match rate
Escalation for complaints before they spiral
Negative reviews are flagged instantly with a draft response and internal action steps, so nothing falls through the cracks during a rush.
100% of negative reviews flagged
Review trends that shape your menu
Cedric surfaces recurring guest themes, from dish mentions to service feedback, so you can make data-driven decisions about what to keep, change, or promote.
Actionable insights every week
Questions, answered
Win more restaurants on Google
Connect Google in about a minute and let Cedric protect the reputation that fills your restaurant.
14-day free trial set up in under a minute