Hospitality · Cedric for Bars
Your bar's reputation is set before last call
A big night out starts with a Google search. Cedric keeps your reviews answered and your rating high, so the crowd ends up at your bar.
For cocktail bars, wine bars, pubs and live-music venues.
Mia L.
Lantern & Co
Cocktails were amazing but it took 20 minutes to get served and the bartender seemed annoyed.
▍
5-9%
revenue increase per one-star improvement on review platforms
Harvard Business School (Michael Luca)
98%
of consumers read online reviews for local businesses
BrightLocal 2024 Consumer Survey
33%
of diners will not eat somewhere rated below 4 stars
ReviewTrackers Hospitality Report
What silence costs a hospitality business
Every hour a negative review sits unanswered, potential guests are reading it and choosing somewhere else.
$4,200
monthly revenue at risk per half-star drop.
Cedric keeps that number working for you, every review answered, your rating protected.
Source: Harvard Business School
01
Unanswered reviews drive guests away
88% of consumers say they'd choose a venue that responds to all reviews over one that doesn't. Your silence tells guests you don't care.
02
A single half-star drop hits thousands
Harvard research shows a half-star decline correlates with a 5-9% revenue drop. For a venue doing $50K/month, that's $2,500-$4,500 lost.
03
Your team is too busy during service
During peak hours, review management falls to the bottom of the list. Inconsistency across shifts damages perception over time.
Built for bars
Everything you need, tuned to the way your bar actually runs.
Real-time review alerts during service
Get notified the moment a review appears, whether it's a glowing five stars or a complaint that needs attention before the next seating.
< 2 min average alert time
On-brand responses in your venue's voice
Cedric crafts warm, personalised replies that reference what the guest actually said, matching your venue's tone and personality.
93% brand-voice match rate
Escalation for complaints before they spiral
Negative reviews are flagged instantly with a draft response and internal action steps, so nothing falls through the cracks during a rush.
100% of negative reviews flagged
Review trends that shape your menu
Cedric surfaces recurring guest themes, from dish mentions to service feedback, so you can make data-driven decisions about what to keep, change, or promote.
Actionable insights every week
Questions, answered
Win more bars on Google
Connect Google in about a minute and let Cedric protect the reputation that fills your bar.
14-day free trial set up in under a minute